Privacy Policy

Last Updated: 04/01/2025

At Gravity Budget, a product of Dualis Labs, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our budgeting application and related services (collectively, the “Services”). By accessing or using Gravity Budget, you agree to the practices described in this Privacy Policy as well as our Terms of Use. If you do not agree with our practices, please do not use our Services.

1. Overview

Gravity Budget (Dualis Labs, LLC) is dedicated to helping you manage your finances efficiently while keeping your data secure. We collect only the information necessary to provide and improve our Services, and we do not sell your financial or personal data. This Policy explains what information we collect, why we collect it, and how we protect it. We encourage you to review this document periodically for any updates.

2. Information We Collect

A. Information You Provide

• Profile and Contact Data: When you create an account, we collect your name, email address, and login credentials.
• Financial Data: If you connect your bank or financial accounts, we collect information such as account balances, transaction details, and budgeting data. This data is used solely to help you manage your finances and is never sold.
• User Communications: Emails, feedback, or other communications you send to us are also collected to help us respond to your inquiries and improve our support.

B. Information Collected Automatically

• Usage Data: We automatically collect information about your interactions with Gravity Budget (Dualis Labs, LLC), such as pages viewed, features used, and the time spent using our Services.
• Device and Log Data: This includes details such as your IP address, device type, operating system, browser type, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, analyze usage patterns, and improve our Services. You can adjust your browser settings to manage cookies, though disabling them may affect the functionality of the app.

C. Information from Third Parties

• Integration Partners: When you link your financial accounts or use third-party integrations, we receive information from those providers in accordance with their respective privacy policies.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and Personalizing Services: To create and manage your account, process transactions, and tailor our features to your financial habits.
• Improving Our Services: To analyze trends, diagnose issues, and improve the functionality and user experience of Gravity Budget.
• Customer Support: To respond to inquiries, provide technical assistance, and communicate updates or changes to our Services.
• Marketing and Communication: With your consent, to send you updates, promotional materials, and other communications related to Gravity Budget. You may opt out of marketing communications at any time.
• Legal and Security Purposes: To comply with legal obligations, protect the security and integrity of our Services, and prevent fraud or unauthorized activity.

4. How We Share Your Information

Gravity Budget (Dualis Labs, LLC) does not sell your personal or financial data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate and improve our Services (e.g., payment processors, hosting providers, analytics services). These partners are contractually bound to protect your data.
• Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to government authorities or law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your data may be transferred to a successor entity, provided that the recipient agrees to honor the terms of this Privacy Policy.
• User-Authorized Sharing: With your consent, we may share your information with third parties for the specific purposes you have approved.

5. Data Security and Retention

A. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure. You are also encouraged to protect your account credentials and device security.

B. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including for the provision of our Services, compliance with legal obligations, dispute resolution, and enforcement of our agreements. Once your account is deleted or inactive for an extended period, your data will be removed in accordance with our retention policies.

6. Cookies and Tracking Technologies

Gravity Budget (Dualis Labs, LLC) uses cookies, pixel tags, and similar tracking technologies to:

• Recognize your device and remember your preferences.
• Analyze usage trends and improve our Services.
• Personalize your experience and serve relevant content.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the performance and functionality of Gravity Budget.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

• Access and Correction: Request access to and correction of the information we hold about you.
• Deletion: Request that we delete your Personal Data, subject to certain legal exceptions.
• Opt-Out: Opt out of receiving marketing communications. Follow the unsubscribe instructions provided in our emails or contact us directly.
• Data Portability: Request a copy of your Personal Data in a structured, commonly used format.

To exercise your rights, please contact us at support@gravitybudget.com. We may require additional verification to ensure the security of your data.

8. Children's Privacy

Gravity Budget is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with Personal Data, we will take steps to delete that information as soon as possible. If you believe that we may have collected data from a child, please contact us at support@gravitybudget.com.

9. International Data Transfers

Gravity Budget (Dualis Labs, LLC) operates primarily from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred, processed, and stored in the United States or other jurisdictions where our service providers operate. We take appropriate steps to ensure that your data remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make material changes, we will notify you by posting a notice on our website and/or sending you an email. The “Last Updated” date at the top of this Policy will indicate when the most recent changes were made. Your continued use of Gravity Budget (Dualis Labs, LLC) after changes are made constitutes your acceptance of the updated Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@gravitybudget.com

By using Gravity Budget, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to protecting your privacy and appreciate your trust in us.